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Myriam ALPHONSE

Myriam ALPHONSE

Product Owner

Agility
User-centric
Discovery
Delivery
Communication
Driving License
Paris France
Employed Open to opportunities
I’m driven by passion.

When a subject captures my attention, I feel the need to be curious, to learn, apply, and master it in order to turn it into true knowledge.
This approach has shaped the way I practice volleyball: gathering information (benchmarking), integrating into a team (adaptation), building a competitive and team-oriented mindset (strategy), developing the club’s communication over nearly 7 years (roadmap and action plan), and finally, becoming a coach (knowledge sharing). A method that applies perfectly to the world of Product.

For the past four years, I’ve been working in the field of Product Management, strengthened by a certification program, consultancy experience in specialized firms, and an in-house role at a leading B2B company known for providing business data solutions.

These experiences have allowed me to build strong skills in project management (Agile and Waterfall methodologies), user needs understanding (communication, data analysis), and quality assurance (non-regression testing, QA process implementation).

My main goal?
To actively contribute to the development of a product—digital or physical—that aligns with my values. I strive to put user insights, innovation, and business impact at the core of product development.
  • Product Consultant at WeFiiT, a community dedicated to Product Management, I’ve had the opportunity to work in two complementary missions for industry leaders in the energy and hospitality sectors—one focused on Product Development, the other on Quality Assurance.

    My main objectives
    • Ensure delivery meets business expectations
    • Guarantee on-time production releases (based on retro planning)
    • Minimize regressions
    • Maintain a high-quality user experience through functional and UX/UI optimizations
      Co-create with all stakeholders
  • Product Mission
    • Discovery: data collection and analysis, identification and understanding of business needs
    • Build: proposal of new features, continuous improvement of UX/UI
    • Writing: drafting of features, user stories, release notes, and user guides
    • Run: backlog management, user story prioritization, integration of technical debt in each sprint, coordination of production releases
    • Communication: product demos for stakeholders
  • Quality Mission
    • Design and implementation of a quality process
    • Test library update
    • Redesign of test cases for each module to improve test coverage
    • Implementation of QA datas : ticket return rate, sprint velocity
  • Agile Framework
    • Facilitation of agile ceremonies (daily stand-ups, sprint reviews, retrospectives)
    • Organization of refinement sessions
    • Facilitation of estimation workshops to define QA velocity
  • Additional Initiatives
    Writing and publishing articles via Webflow: improved SEO, internal and external linking
Detailed Description
  • Two successful releases with flawless user acceptance testing (UAT)
  • Increase in the number of messages posted per day:
    • From November to December 2023: 1.5 messages posted per week
    • From January to April 2024 (post-release): 4 messages posted per week
  • Significant improvement in application test coverage: from 99% untested to 70% covered
  • QA velocity integrated into the development team’s velocity
  • Strategy
    • Benchmarking
    • Competitive intelligence
    • Product roadmap: optimization, monitoring, adaptation, and communication with the Business Unit
    • SEO topics: content, crawls
    • Testing and implementation of various tools: Uptrends, MyPoseo
  • Discovery
    • User interviews
    • User journey
    • Data analysis (Piano)
    • User behavior analysis (Hotjar)
    • Collection of user verbatims
  • Product Evolution
    • Writing of specifications and test protocols
    • Drafting of user stories
    • Backlog prioritization
    • Low-fidelity wireframe design
  • Delivery
    • Testing on branch, pre-production, and production environments
    • Bug/regressions tracking and management
  • Cross-functional collaboration
    • Collaboration with the development team (agile ceremonies, co-construction of technical briefings)
    • Workshop facilitation / brainstorming
  • Internal Project: Live Shopping
    • Benchmarking
    • Interviews with key industry players
    • Article writing
  • Proxy Product Owner Mission
    • Participation in agile ceremonies: sprint planning, daily stand-ups, sprint demos, and sprint reviews
    • Estimation and grooming workshops with the development team
    • Writing and prioritization of user stories for upcoming sprints
    • Delivery: testing and validation of features
  • Delivery Manager Mission
    • Benchmark of online appointment booking platforms
    • Client support (Sephora and Christian Louboutin): training, widget integration (webhook & API)
    • Customer journey analysis (Decathlon website) for widget integration
  • Volunteer Work – SHARE IA by Microsoft for Café Joyeux
    • Analysis of user insights
    • Exploration of potential solutions
    • User interviews
  • Data Analyses
    • Analysis of analytics data
    • User interviews conducted over 6 days via video conference: 20 participants
    • Journey mapping through BVS testing
    • Creation of 3 user personas
    • Development of a user journey (insights, pain points)
  • OKRs
    Definition of project KPIs and the MVP to be developed
  • Backlog setup using Trello
    https://urlz.fr/haTF
    • Breakdown of user stories
    • Writing of functional specifications for features
    • Ticket prioritization
  • No-Code App Design (via Adalo – MVP only)
    One-week sprint cycles with testing on 3 users at the end of each sprint
  • Performance measurement phase
    • 3 days of testing at the end of the 3-week period with 70 users
    • Metrics analysis
Detailed Description
  • Based on Design Thinking
  • Social Media Management
    Community engagement and management of a 1,500-member fan base
    Web content creation
  • Event Management
    Organization of 6 tournaments per year
  • Beach Volleyball Section
    Head of development for the beach volleyball division
Detailed Description
  • 60% growth in the community after taking over the management of the Facebook page.
Company Description
Massalia Volley is a volleyball club and a regional leader in indoor tournament organization in the PACA region (Provence-Alpes-Côte d’Azur).
  • Gestion de projet : Ouverture magasin (800m2)
    • Implantation
    • Négociation fournisseurs
  • Management
    • Gestion de 14 collaborateurs
    • Recrutement & Formation
  • Communication digitale
    • Animation réseaux sociaux
    • Evénementiel
  • Business Development & Profitability Analysis
    • Revenue growth and profitability assessment
    • Commercial action plan: product management
    • Supplier negotiation
    • Market benchmarking
  • Team Management
    Supervision of 7 team members
  • Project Management: Floor Department Remodeling 3.0
    (Surface area: 1,200 m²)

    • Site inspection, benchmarking and retro-planning
    • Design of layout plans
    • Ordering of fixtures and accessories
    • Coordination with partners and contractors
  • Web & Community Management
    Online engagement and community management: 9,200 fans
  • Communication auprès des partenaires régionaux
  • Organisation événementielle :
    Stand au salon "Top Franchise Méditerranée 2013"
  • Relation presse
  • Relation et négociation fournisseurs
Detailed Description
  • Organisation d'un stand en toute autonomie sous la coupole du siège du réseau IE
  • Organisation d'une conférence au salon Top Franchise 2012 sur le thème "Devenir franchisé"
  • Relation presse (rédaction d'un communiqué)
  • Collaboration avec le service PAO pour la réalisation graphique (kakémono, goodies,...)
Company Description
Cabinet d'expertise comptable filiale de Deloitte, leader de l'audit en France.
  • Digital
    • Collection and analysis of user insights
    • Optimization of the user journey on the B2C landing page
    • Design of a dedicated interface (UX/UI) for the B2B service (enhancing professional user autonomy)
  • Communication & Marketing
    • Definition of the e-commerce strategy (roadmap, product vision)
    • Benchmarking / Competitive intelligence
    • Online reputation management: influencer and blogger relations
    • Identification of targeted community spaces
      Email marketing campaigns
  • Sales
    • Customer relationship management
    • Revenue tracking and reporting
    • Creation of an online B2B service
Company Description
Pieceonline is an e-commerce company (pure player) specializing in original and equivalent spare parts for automotive bodywork.
  • Organization of SCOR’s annual seminar (a global reinsurance leader) in Monaco:

    • 4-day event production with 6 months of preparation
    • Development of strategic recommendations
    • Budget management, logistics coordination (setup/dismantling), vendor and supplier management, public relations
    • Recruitment and on-site management of operational teams
Company Description
Aelium is a communications agency that partners with corporate executives to develop their financial communication strategies and organize events that align with their overarching business objectives.
Company website
  • Organisation de deux événements en simultané à Paris lors du salon Cartes 2010 :

    Gemalto Cocktail Reception :
    230 invités - 70 internes
    Gestion de la base de données
    Coordination de la communication et rédaction de contenus, en anglais, sur le site internet/intranet (logiciel TRIDION)
    Gestion des inscriptions par Business Unit
    Etude des briefs de l'agence Alice Evènement

    Stand Salon Cartes 2010 :
    25 000 visiteurs - 100 interne - 200m2 de stand
Detailed Description
  • Compétences acquises :
    • Organisationnelle et évènementielle
    • Rédactionnelle avec une traduction anglais/français
    • Utilisation de logiciels de CRM (Customer Relationship Management) et de WCM (Web Content Management)
Company Description
Gemalto accompagne les banques, les gouvernements, les opérateurs télécoms ainsi que les entreprises dans la mise en oeuvre de services numériques sécurisés et pratiques destinés à plus de 1 milliard de personnes à travers le monde.
Cette société oeuvre en faveur de la protection de la personne dans sa conception de la sécurité Numérique
  • Assistante du PDG de Jobinlive et de ses responsables missions handicap sur trois axes.
  • Pôle Commercial :
    • Prospection des chargées de mission handicap
    • Veille concurentielle
    • Création et Gestion d'une base de données prospects
    • Interface entre les commerciaux et les prospects (prise de rendez vous)
  • Pôle Evénementiel :
    • "Sourcing" de candidats
    • Gestion des inscriptions
    • Présence sur le terrain (logistique)
    • Organisation des rendez vous mensuels des DCF (Dirigeants Commerciaux de France)
  • Pôle Marketing :
    • Suivi du lancement de la borne JobinLive
    • Participation aux sessions de brainstorming
Detailed Description
  • Compétences acquises :
    • organisationnelles
    • rédactionnelles
    • relationnelles (sourcing, prospection, évenements)
    • commerciales
Company Description
Jobinlive est une société spécialisée dans le vidéo recrutement qui choisit d'optimiser les nouvelles technologies et d'utiliser des outils plus performants pour permettre à un candidat, lors de l'envoi de sa candidature, d'ajouter son savoir être en complément de son savoir faire.
Company website