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Myriam ALPHONSE

Myriam ALPHONSE

Product Owner

Agility
User-centric
Discovery
Delivery
Communication
Driving License
Paris France
Employed Open to opportunities
I’m driven by passion.

When a subject captures my attention, I feel the need to be curious, to learn, apply, and master it in order to turn it into true knowledge.
This approach has shaped the way I practice volleyball: gathering information (benchmarking), integrating into a team (adaptation), building a competitive and team-oriented mindset (strategy), developing the club’s communication over nearly 7 years (roadmap and action plan), and finally, becoming a coach (knowledge sharing). A method that applies perfectly to the world of Product.

For the past four years, I’ve been working in the field of Product Management, strengthened by a certification program, consultancy experience in specialized firms, and an in-house role at a leading B2B company known for providing business data solutions.

These experiences have allowed me to build strong skills in project management (Agile and Waterfall methodologies), user needs understanding (communication, data analysis), and quality assurance (non-regression testing, QA process implementation).

My main goal?
To actively contribute to the development of a product—digital or physical—that aligns with my values. I strive to put user insights, innovation, and business impact at the core of product development.
  • Product Consultant at WeFiiT, a community dedicated to Product Management, I’ve had the opportunity to work in two complementary missions for industry leaders in the energy and hospitality sectors—one focused on Product Development, the other on Quality Assurance.

    My main objectives
    • Ensure delivery meets business expectations
    • Guarantee on-time production releases (based on retro planning)
    • Minimize regressions
    • Maintain a high-quality user experience through functional and UX/UI optimizations
      Co-create with all stakeholders
  • Product Mission
    • Discovery: data collection and analysis, identification and understanding of business needs
    • Build: proposal of new features, continuous improvement of UX/UI
    • Writing: drafting of features, user stories, release notes, and user guides
    • Run: backlog management, user story prioritization, integration of technical debt in each sprint, coordination of production releases
    • Communication: product demos for stakeholders
  • Quality Mission
    • Design and implementation of a quality process
    • Test library update
    • Redesign of test cases for each module to improve test coverage
    • Implementation of QA datas : ticket return rate, sprint velocity
  • Agile Framework
    • Facilitation of agile ceremonies (daily stand-ups, sprint reviews, retrospectives)
    • Organization of refinement sessions
    • Facilitation of estimation workshops to define QA velocity
  • Additional Initiatives
    Writing and publishing articles via Webflow: improved SEO, internal and external linking
Learn more
  • Strategy
    • Benchmarking
    • Competitive intelligence
    • Product roadmap: optimization, monitoring, adaptation, and communication with the Business Unit
    • SEO topics: content, crawls
    • Testing and implementation of various tools: Uptrends, MyPoseo
  • Discovery
    • User interviews
    • User journey
    • Data analysis (Piano)
    • User behavior analysis (Hotjar)
    • Collection of user verbatims
  • Product Evolution
    • Writing of specifications and test protocols
    • Drafting of user stories
    • Backlog prioritization
    • Low-fidelity wireframe design
  • Delivery
    • Testing on branch, pre-production, and production environments
    • Bug/regressions tracking and management
  • Cross-functional collaboration
    • Collaboration with the development team (agile ceremonies, co-construction of technical briefings)
    • Workshop facilitation / brainstorming
Learn more
  • Internal Project: Live Shopping
    • Benchmarking
    • Interviews with key industry players
    • Article writing
  • Proxy Product Owner Mission
    • Participation in agile ceremonies: sprint planning, daily stand-ups, sprint demos, and sprint reviews
    • Estimation and grooming workshops with the development team
    • Writing and prioritization of user stories for upcoming sprints
    • Delivery: testing and validation of features
  • Delivery Manager Mission
    • Benchmark of online appointment booking platforms
    • Client support (Sephora and Christian Louboutin): training, widget integration (webhook & API)
    • Customer journey analysis (Decathlon website) for widget integration
  • Volunteer Work – SHARE IA by Microsoft for Café Joyeux
    • Analysis of user insights
    • Exploration of potential solutions
    • User interviews
  • Data Analyses
    • Analysis of analytics data
    • User interviews conducted over 6 days via video conference: 20 participants
    • Journey mapping through BVS testing
    • Creation of 3 user personas
    • Development of a user journey (insights, pain points)
  • OKRs
    Definition of project KPIs and the MVP to be developed
  • Backlog setup using Trello
    https://urlz.fr/haTF
    • Breakdown of user stories
    • Writing of functional specifications for features
    • Ticket prioritization
  • No-Code App Design (via Adalo – MVP only)
    One-week sprint cycles with testing on 3 users at the end of each sprint
  • Performance measurement phase
    • 3 days of testing at the end of the 3-week period with 70 users
    • Metrics analysis
Learn more
  • Social Media Management
    Community engagement and management of a 1,500-member fan base
    Web content creation
  • Event Management
    Organization of 6 tournaments per year
  • Beach Volleyball Section
    Head of development for the beach volleyball division
Learn more
  • Business Development & Profitability Analysis
    • Revenue growth and profitability assessment
    • Commercial action plan: product management
    • Supplier negotiation
    • Market benchmarking
  • Team Management
    Supervision of 7 team members
  • Project Management: Floor Department Remodeling 3.0
    (Surface area: 1,200 m²)

    • Site inspection, benchmarking and retro-planning
    • Design of layout plans
    • Ordering of fixtures and accessories
    • Coordination with partners and contractors
  • Web & Community Management
    Online engagement and community management: 9,200 fans
  • Digital
    • Collection and analysis of user insights
    • Optimization of the user journey on the B2C landing page
    • Design of a dedicated interface (UX/UI) for the B2B service (enhancing professional user autonomy)
  • Communication & Marketing
    • Definition of the e-commerce strategy (roadmap, product vision)
    • Benchmarking / Competitive intelligence
    • Online reputation management: influencer and blogger relations
    • Identification of targeted community spaces
      Email marketing campaigns
  • Sales
    • Customer relationship management
    • Revenue tracking and reporting
    • Creation of an online B2B service
Learn more
  • Organization of SCOR’s annual seminar (a global reinsurance leader) in Monaco:

    • 4-day event production with 6 months of preparation
    • Development of strategic recommendations
    • Budget management, logistics coordination (setup/dismantling), vendor and supplier management, public relations
    • Recruitment and on-site management of operational teams
Learn more
  • Beach & Volley ball (player & level one coach)
  • Fitness
  • Dancing Bachata
  • Piano
  • Definition through OKRs
  • Collection of user insights
  • Analysis and definition of personas
  • User research and interviews
  • Data analysis (quantitative and qualitative)
  • Low fidelity wireframes
  • A/B testing
  • Writing user stories and acceptance criteria
  • Hierarchizing and prioritizing user stories (OKRs, value)
  • Collaboration with a development team (dev/UX/UI)
  • Testing on various environments (branch, pre-production, production)
  • Backlog management and feeding
  • Definition of sprint objectives
  • Monitoring and adherence to release retroplanning
  • Management of technical debt
  • Sharing the product vision with stakeholders
  • Engaging with users
  • Co-creating with development teams (UX/UI, data, developers)
  • Presentations: product demos
  • Community management
  • Content creation: User guide / Release notes
  • Writing test cases in Gherkin
  • Non-regression testing (TNR)
  • Test plan design
  • Regression analysis
  • Data analysis: feedback rate and QA velocity
  • Developing a brand strategy (value proposition)
  • Community creation and management
  • Email marketing campaigns
  • Benchmarking
  • E-reputation management
  • Project management
  • Team management
  • Data analysis
  • Event organization
  • Operating account management
  • Backlog : Trello, Jira
  • Visual management: Miro, Whimsical, Lucid
  • Analytics: Google Analytics, Piano
  • Wireframes: Adobe XD, Figma
  • No-code: Adalo
  • Email marketing: Mailjet, Mailchimp
  • English
    Good
January 2021 to January 2022

Product Manager

Openclassrooms

8 sides project

  • Define a Strategic Vision by Creating a Product Roadmap
  • Discovery: User research and interviews (story mapping, user journey)
  • Prioritize customer needs in a product backlog (user stories, definition of done)
  • Support development teams according to agile principles : velocity, burndown chart, planning poker
  • Coordinate product releases and optimize high-value features
  • Optimize a landing page (analysis of qualitative and quantitative data)
  • Feasibility analysis of a product project
  • Creation of low-fidelity prototypes

Tools
Adobe XD, Figma, Miro, Adalo, Trello, Jira, Confluence, Whimsical
June 2021 to July 2021

Product Design

Join Maestro

Introduction to Product Design Profession over 7 Weeks within a Product Organization (Malt)

  • 7 workshops to enhance soft skills
  • Introduction to user research
  • UX design principles
  • Ideation workshop
  • User testing techniques (Wireframe)
  • UI design principles (Design System)
  • Delivery and Ownership
  • The art of storytelling

Tools
Figma, Miro, Notion
September 2009 to December 2011

Master II Entertainment & Médias

Kedge BS

Two years to
  • understand the challenges of event organization for a brand/company
  • acquire the necessary project management skills
  • organized two events for two international companies (Gemalto and Scor)

Thesis
Can branding and communication functions work to the detriment of the product?
Case Study: PowerBalance